Privacy Policy

Last Updated: August 21, 2026

At Suqana, accessible from https://suqana.store/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

Personal Information

When you place an order, create an account, contact us, or interact with our website, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details

  • Account information

  • Any information you voluntarily provide to us

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages you visit

  • Referring website

  • Approximate location

  • Date and time of your visit

  • Website usage and interaction information

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments

  • Deliver products to you

  • Send order confirmations and updates

  • Communicate with you about your orders

  • Provide customer support

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Maintain website security

  • Comply with applicable laws and legal requirements

  • Send promotional or marketing communications where permitted by law

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Your payment information may be handled directly by the relevant payment provider according to its own privacy policy and security practices.

Suqana does not intentionally store complete payment card information on its own servers.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to improve your experience on our website.

Cookies may help us:

  • Keep items in your shopping cart

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant content and advertising

  • Analyze website traffic

You can adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain features of our website.

5. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business and provide services to you.

These third parties may include:

  • Shopify and related ecommerce services

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Customer support providers

  • Professional or legal advisers

  • Government authorities when required by law

We do not sell your personal information for money.

6. Shopify

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Shopify may process information about your use of our store in accordance with its own privacy practices.

7. Marketing Communications

If you provide your email address or phone number and consent where required, we may contact you with information about products, offers, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Complete transactions

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal and regulatory obligations

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

11. Children's Privacy

Our website is not intended for children who are not legally permitted to use ecommerce services in their jurisdiction.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is used

To exercise applicable privacy rights, please contact us using the contact information provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or your privacy rights, please contact us through our website:

Suqana
Website: https://suqana.store/

For privacy-related inquiries, please use the contact information available on our website.

Suqana
Online Store: https://suqana.store/