Terms & Conditions

Last Updated: November 5, 2026

Welcome to Suqana Tools. These Terms & Conditions govern your access to and use of our website, https://suqana.store/, and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. About Suqana Tools

Suqana Tools is an online store offering a selection of power tools, hand tools and related accessories. Our product range includes tools from brands such as DeWalt, Milwaukee and Makita.

We aim to provide customers with a convenient online shopping experience and access to products for various professional, workshop and DIY applications.

2. Eligibility and Website Use

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • You will provide accurate and complete information when placing an order.
  • You will use the website for lawful purposes.
  • You will not attempt to interfere with the website’s security, functionality or operation.
  • You will not use our website for fraudulent or unauthorised activities.

We reserve the right to restrict or suspend access where website misuse or unlawful activity is identified, subject to applicable law.

3. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, specifications and pricing.

However, product images, colours, packaging and other visual details may vary slightly from the actual item.

Product specifications and availability may change without prior notice.

We do not guarantee that every product displayed on our website will remain available at all times.

Customers should review product descriptions and specifications carefully before placing an order.

4. Pricing and Payments

All product prices and applicable charges will be displayed during the shopping and checkout process.

Prices, promotions and availability may change without prior notice, subject to applicable law.

Payment methods available for an order will be presented during checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed through third-party payment providers. Their terms and privacy policies may also apply.

5. Orders and Order Acceptance

When you place an order through Suqana Tools, you submit a purchase request for the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to review, refuse or cancel an order where permitted by law, including situations involving:

  • Product unavailability.
  • Incorrect pricing or listing information.
  • Suspected fraudulent transactions.
  • Payment authorisation issues.
  • Shipping restrictions or incomplete delivery information.

If an order is cancelled after payment has been collected, any applicable refund will be handled according to our Refund & Returns Policy and applicable laws.

6. Shipping and Delivery

Shipping destinations, available delivery services, shipping charges and estimated delivery times may vary depending on product availability and the customer’s location.

Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.

Delays may occur due to shipping carrier operations, customs clearance, weather conditions or other circumstances outside our reasonable control.

For more information, please review our Shipping Policy.

7. Returns, Refunds and Exchanges

Returns, refunds and exchanges are subject to our Refund & Returns Policy.

Customers should review the applicable return conditions and procedures before requesting a return or refund.

Nothing in these Terms & Conditions limits any mandatory consumer rights available under applicable law.

8. Intellectual Property

All website content, including text, graphics, logos, images, design elements and other materials, is owned by Suqana Tools or used with appropriate permission, unless otherwise stated.

You may not copy, reproduce, distribute, modify or commercially use website content without prior written permission from the relevant rights holder.

Product names, brand names, logos and trademarks such as DeWalt, Milwaukee and Makita belong to their respective owners. Their appearance on our website is for product identification and informational purposes and does not, by itself, imply an official partnership or authorisation.

Our website may use third-party services or contain links to external websites.

These services may have their own terms, conditions and privacy policies.

Suqana Tools is not responsible for the content, policies, availability or practices of independent third-party websites.

We encourage customers to review the applicable terms before using external services.

10. Limitation of Liability

To the extent permitted by applicable law, Suqana Tools will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

Customers are responsible for using tools and equipment according to the manufacturer’s instructions, safety guidelines and intended applications.

11. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used and shared.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

12. Changes to These Terms

We may update or revise these Terms & Conditions from time to time to reflect changes in our website, products, services or applicable legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published is subject to the updated terms, to the extent permitted by applicable law.

13. Governing Law

These Terms & Conditions are subject to applicable laws and regulations.

Any disputes arising from the use of our website or purchases made through our store will be handled in accordance with applicable legal requirements and consumer protection rights.

14. Contact Us

If you have questions about these Terms & Conditions, our products or your orders, please contact us:

Store Name: Suqana Tools

Website: https://suqana.store/

Email: info@suqana.store

Phone: +92 333 1937299

We appreciate your interest in Suqana Tools and thank you for shopping with us.